We want you to be happy with every 3DFyne order. This policy explains when returns, replacements and refunds apply.

Eligibility

• Returns are accepted for damaged, defective or incorrect items.
• Requests must be raised within 7 days of delivery.
• Items must be unused, in original packaging, with proof of purchase.

Non-Returnable

Opened or partially used filament spools cannot be returned for hygiene and quality-assurance reasons, unless they arrived damaged or defective.

Replacements

If your item is defective or damaged in transit, share clear photos with us and we will arrange a replacement at no extra cost.

Refunds

Approved refunds are processed to your original payment method within 5–7 business days. For Cash on Delivery orders, refunds are issued via bank transfer/UPI.

How to Request

Email hello@3dfyne.com or call +91 9888245223 with your order number and issue details.